Terms and conditions
General conditions of Sale
VAL s.r.l - PresepeePresepi
General Conditions of Sale (hereinafter referred to as GCS) for purchases made online on the website www.presepeepresepi.com
Val s.r.l. (Registered office) Via Magna Grecia 30 A - Rome, fax: +39 0693376503 ("PresepeePresepi"), invites users to read these General Conditions of Sale which regulate the purchase of products and the management of orders placed on the site .
1. Conclusion of the contract and delivery of the products
1.1 Every order placed on www.presepeepresepi.com implies the conclusion of a sales contract.
1.2 By carrying out the payment procedure, the customer places a binding order for the items contained in the virtual shopping cart. Once the order has been sent, PresepeePresepi will send the customer an e-mail confirming the order within 1 hour. The sales contract is concluded between PresepeePresepi and the customer when the latter receives the order confirmation. If the customer does not receive any confirmation of the order within the term indicated in this art. 1.2., The relative order must be considered rejected by PresepeePresepi and, therefore, without effects.
Orders in relation to which the customer has opted for payment by bank transfer will be shipped as soon as PresepeePresepi receives the total payment of the purchase price and any shipping costs. PresepeePresepi invites the customer to pay the price as soon as the order is confirmed and in any case within the following 7 days.
1.3 If the ordered products are not available, PresepeePresepi will refund, in favor of the customer, any sum already paid.
1.4 PresepeePresepi makes deliveries in Italy only (in case of purchase from abroad, please contact customer service in advance). If the delivery time is expressed in working days, it is understood as such all those included between Monday and Friday included, with the express exclusion of any holidays.
2. Prices, shipping costs and express delivery
2.1 The customer is required to pay the price published on the product page at the time the order is sent. The indicated price is final and inclusive of VAT.
2.2 Shipping costs are charged to the customer, in the event that an amount equal to or greater than € 79 is reached, the shipping costs are borne by PresepeePresepi.
2.3 In the event that "Cash on delivery" is chosen as the payment method, in addition to the shipping costs you will find a supplement of € 8 (even if you have reached the free shipping threshold).
3.1 PresepeePresepi accepts various payment methods including, for indicative purposes: MasterCard, Maestro, Visa, Visa Electron, American Express, Aura, Discover / Paypal or by bank transfer. PresepeePresepi reserves the right to refuse certain payment methods and to request different payment methods for certain orders.
3.2 The buyer agrees to receive invoices and credits in electronic format.
4. Use of promotional vouchers
4.1 Presepe Presepi vouchers cannot be purchased, they can be offered as part of promotional campaigns and can be used for a limited period of validity.
5. Right of withdrawal for PresepeePresepi products
Once the registration is complete, the Customer can select one or more Products he intends to purchase, inserting them in a virtual "cart", of which he will always be able to view the content before proceeding with the forwarding of the order.
5.1 Information regarding the right of withdrawal (pursuant to Article 49, paragraph 1, letter (h) of Legislative Decree No. 206/2005 "Consumer Code")
The customer has the right to withdraw from the contract, without indicating the reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the customer acquires physical possession of the ordered good.
To exercise the right of withdrawal, it is necessary to inform PresepeePresepi (Val s.r.l. Via Magna Grecia 30 A (S.L.), tel / fax: +39 0693376503, e-mail: firstname.lastname@example.org) of the decision to withdraw from this contract through a any explicit declaration to this effect (for example, by a letter sent by post, fax or e-mail).
6. Effects of withdrawal
Following the withdrawal from this contract, PresepeePresepi will reimburse the payment made by the buyer, including delivery costs (with the exception of any additional costs deriving from the choice of a type of delivery other than the standard one offered by PresepeePresepi), only in the case of which the return is total.
In the event that the return is partial, Presepeepresepi will reimburse the cost of the returned products excluding the cost of shipping.
These refunds will be made within 30 days of receipt of the returned goods.
The customer is required to return or deliver the products without undue delay and in any case within 14 days from the moment in which he communicated his intention to withdraw from the sales contract.
6.1 The Products must be returned
- correctly packaged in their original packaging, not damaged, damaged or soiled and equipped with any accessories, instructions for use and documentation;
- equipped with the transport document (present in the original packaging), in order to allow PresepeePresepi to identify the customer (Order number, name, surname and address);
- without obvious signs of use, other than those compatible with carrying out a normal test of the article (they must not bear traces of prolonged use or in any case exceeding the time necessary for a test and must not be in such a state as not to allow resale).
If the returned product does not comply with the provisions of the previous paragraph, the withdrawal will not be effective.
The costs of returning the goods are borne by PresepeePresepi as long as the customer sends the goods from the country in which the delivery took place. Otherwise, the costs of the return will be borne by the customer. The customer is responsible for any decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the products themselves.
6.2 Standard withdrawal form
The customer who intends to withdraw from the contract using the withdrawal standard indicated below and send it to:
Val s.r.l. (S.O.) Via Leone Ciprelli 16 BIS - 00047 Marino (RM), fax: +39 0693376503, email: email@example.com
- ordered on ... / received on ...
- name of the buyer (s)
- address of the buyer (s)
Invoices will be issued in electronic format.
7.1 Refunds are credited directly to the account or payment instrument used at the time of purchase. For payments made by bank transfer, the refund will be made to the account used for the payment. For payments made via Paypal or credit card, the refund will be made to the Paypal account or credit card. For payments made by cash on delivery, the refund will be made, alternatively, to the current account that the customer will indicate to PresepeePresepi or by crediting the customer's account.
8. Product replacement
8.1 In the event that the customer decides he wants to change the product initially chosen, he can contact PresepeePresepi by e-mail or by telephone. The change must take place within 14 calendar days, at the expense of PresepeePresepi. The product can be replaced with another one of equal or greater value.
9. Customer care
For any questions contact us by e-mail: firstname.lastname@example.org or tel / fax: +39 0693376503
10. Warranty for defects and non-conformities of the products and additional information
10.1 Purchases made on PresepeePresepi are subject to the rules of the Consumer Code regarding the guarantee for defects and non-conformities of the products. The customer will be granted the rights referred to in art. 130 of the Consumer Code and these rights must be exercised within the terms set out in art. 132 of the same Consumer Code.
10.2 These GCS can be consulted on the website www.presepeepresepi.com and can be saved using the relative browser command (File -> Print).
11. Applicable law
11.1 These GCS and sales contracts are governed by Italian law (and in particular by the Consumer Code - which in articles 46 to 67 governs distance contracts - and by Legislative Decree 70 of 09/04/2003 on the subject of e-commerce) and in the light of this they must be interpreted.
11.2 Presepee Presepi grants maximum fairness towards the customer, trying to establish a mutual relationship based on trust.
11.3 The Customer also has the right to use the online dispute resolution procedure available on http://ec.europa.eu/consumers/odr/
VAL s.r.l. - PresepeePresepi
Via Magna Grecia 30 A (Sede Legale), Roma. tel/fax: +39 0693376503
Last Updeted: 20.05.2018